Your clients are overpaying import duty.
Be the one who gets it back for them.
A revenue-share partnership for freight forwarders, customs brokers and trade advisers: you make the introduction, we do the work, your client recovers money, you share the fee.
Register your interestNo targets · No exclusivity · No cost to you · or Talk to us about partnering by email
What we do for your customers
Up to three years of overpaid duty,
found, evidenced and reclaimed.
UK importers can usually reclaim overpaid customs duty for up to three years from the date it was charged: wrong commodity codes, unclaimed preferential origin, missed reliefs. We find it, evidence it line by line, and prepare the reclaim for HMRC.
No-win-no-fee
If we recover nothing, your client pays nothing. There's no retainer, no upfront cost and no bill for a review that finds no claim, which makes it a safe recommendation for you to make.
HMRC repays your client directly
The repayment goes straight to your client's own bank account, never through us, never through you. The fee is settled afterwards, so your client is never out of pocket waiting on anyone.
How it works
You introduce a client
A name and an email. That's the whole job.
They sign, we gather the data
They sign a Letter of Authority online; we gather the import data, from HMRC's customs data service or the entry records you already hold as their agent. Often zero effort for them, and you already have everything we need.
We review, they approve
Our analysts review every declaration line and send a clear findings summary; the client approves before anything is filed.
Everyone gets paid
HMRC repays the client; the fee is settled and your share is paid.
The split
10p of every pound recovered
goes to you.
Our standard success fee is 30% of what we recover. As the introducing partner, you receive the lower of 10% of the amount recovered or 40% of our fee: at our standard fee, that is 10% of every pound recovered. If we agree a lower fee with your client and 40% of it comes to less than 10% of the recovery, your share is 40% of that lower fee. Your client is told about your share, and how much it is, before they sign.
Worked example: £40,000 recovered for your client
£28,000
your client receives
(after our 30% fee)
£4,000
you receive
(10% of the recovery)
£8,000
we receive
(20% of the recovery)
No targets, no exclusivity, no cost to you, and you're paid per recovery, not on some quarterly points scheme. One introduction, one recovery, one payment.
A second thing to introduce
Code Watch: ongoing duty protection for your clients.
After (or instead of) a one-off recovery, clients can subscribe to Code Watch: our analysts monitor their commodity codes quarterly against their own HMRC declaration data: tariff and trade-agreement changes flagged, misclassifications caught early, and new reclaim opportunities surfaced as the claim window moves forward.
Priced to each client's needs: we quote every one individually. Ask us about Code Watch introductions.
Why partner with us
Built to be easy for you,
and safe for your client relationships.
Light touch
An introduction is the entire ask. We run the process end-to-end, from authority to repayment.
Expert analysis
Every declaration line checked: classification, preference, reliefs. Only evidenced claims are filed.
Secure portal
Clients sign, upload and track their claim through our secure online portal. No paperwork chasing.
No-blame framing
Codes drift for years through nobody's fault. Your client sees you as the one who fixed it. We never point fingers at the clearing agent.
The client stays yours
We work under authority for the claim only. No freight services, no competition with your business.
Future-proofing
Correct codes going forward cut their duty bill permanently: a client-retention story for you.
Frequently asked questions
The questions partners ask us most
How do I get paid?
Per recovery. Once HMRC's repayment has landed in your client's account and our success fee is settled, your share (the lower of 10% of the recovery or 40% of our fee) is paid out. No thresholds, no quarter-end batching, every recovery pays out individually.
What does it cost my client?
Nothing unless money is recovered. Then our standard success fee of 30% of the recovery (a minimum fee applies to smaller repayments, never more than half of what they receive). If we recover nothing, they pay nothing at all.
Do I have to do anything after the intro?
No: the introduction is the entire job. Though if you're their clearing agent, sharing the entry records you already hold speeds things up considerably, since you often have everything we need on file already.
What if you find nothing?
Nobody pays anything: not you, not your client. And we flag any entries that look wrong, so your client can put them right.
Does this compete with my business?
No. We do duty recovery only, under a Letter of Authority scoped to the claim. No freight services, no customs clearance, no competition for your client relationship.
Register your interest
Talk to us about partnering
Tell us who you are and we'll come back to you. No commitment, no exclusivity, and nothing to sign until you've seen how it works.
Prefer email? Talk to us about partnering: [email protected]